App
As of September 13, 2025, AlienBet Casino and its mobile app are no longer operational. The site has gone offline, and there are no active bonuses or promotional offers available. If you had an account, the app’s shutdown affects access to your balance, transaction history, and any pending withdrawals.
If you want background or context about AlienBet’s service history, see our full AlienBet review.
What the app used to offer and what’s missing now
When active, the AlienBet app supported a wide mix of games from major studio partners, including Pragmatic Play, Betsoft, Microgaming, NetEnt, Yggdrasil, Play’n GO, Quickspin, and many others. It accepted a variety of payment options—cards like Visa, MasterCard, and American Express; local bank and cash options such as BBVA, Santander, Banco Brasil, OXXO, and Rapipago; and several cryptocurrencies including Bitcoin, Bitcoin Cash, Litecoin, Tether, Monero, Ripple, and Dashcoin. The welcome package on record was 100% up to €/$1000 (minimum deposit $20, 35x wagering), but that offer is not available now.
Players who remember specific titles can find more on popular slot releases such as Mustang Gold Slots and Madder Scientist Slots.
- Log in and documentFirst, try to log in to your account via any saved credentials and take screenshots or export any transaction history you can access.
- Gather evidenceIf you can’t log in, gather supporting evidence: emails, deposit receipts, bank statements, or crypto transaction IDs.
- Contact supportContact the casino’s listed support channels—AlienBet previously listed live chat and Support@Alienbet.Com—but be prepared for no response.
- Contact card issuerIf money moved through a bank card, contact your card issuer to ask about a dispute or chargeback; time limits apply, so act quickly.
- Check with bank for transfersFor bank transfers, check with your bank about reversal options.
- Keep recordsKeep careful records of all communications and transaction details.
- Locate transaction IDCrypto transactions are irreversible on-chain, so your first step is to locate the transaction ID and confirm the transfer on a block explorer.
- Contact exchange supportIf funds were sent from an exchange, contact the exchange’s support with proof of the transaction and ask if they can help trace or freeze an outgoing transfer, though success is not guaranteed.
- Avoid recovery scamsAvoid third parties that promise to “recover” funds for an upfront fee—those are often scams.
- Consider filing complaintsIf you can’t recover funds through the casino or your payment provider, consider filing complaints with consumer protection agencies, your state attorney general’s office, or the financial regulator for your payment method.
- Understand offshore limitationsIf the casino was operating offshore, enforcement can be difficult, but documented complaints help regulators track patterns of abuse.
Where to go from here
Treat this as a reminder to prioritize licensed, regulated operators that publish clear terms, verified audits, and responsive customer service. If you regularly bet or play on mobile, use operators that support secure payment options, two-factor authentication, and provide transparent withdrawal processes.
We’ll continue to monitor the situation and update this page if any official statements or recovery routes appear. In the meantime, preserve all records related to your AlienBet activity and pursue refund channels with the payment providers you used.